Testimonials

What our clients say about us

Every project ends with a working system and, we hope, a happy client. Here is what businesses have said about working with Axithorn, in their own words.

"We have used James from Axithorn for about 5 years, he has always been invaluable in supporting us with our implementation of Zoho CRM, and our subsequent adoption of several other Zoho One modules. James is unquestionably a Zoho Subject Matter Expert, and can always be relied upon to ensure Zoho works as efficiently as possible for our business. James is also adept at integrating Zoho with other external systems. Always a pleasure to work with, definitely one of our key business partners."
Karl Breeze, CEO — Matrix Booking End-to-end Zoho One implementation, 5-year partnership
"James has enabled us to have a successful and efficient implementation of Zoho within our organisation. We were able to streamline our multiple bespoke systems into one single integration solution of Zoho Books, CRM, Desk, Projects and Analytics. James has been patient, knowledgeable and creative in his approach, which has given us the confidence to broaden the scope of the project and utilise the extensive functionality and tools within the application. We will, and have already, recommended James to assist in any Zoho implementation."
Multi-app Zoho implementation Books, CRM, Desk, Projects & Analytics
"We selected James at Axithorn as our installation partner for Zoho and he's been a delight to work with. It was our first dedicated CRM system and we had a number of customisation requests which most other CRM providers weren't able to work with. However, James has worked hard to produce the results we're looking for. He takes care to understand what we're hoping to achieve so that he can find a way to a solution. I can highly recommend James. His response time is excellent and there's nothing he doesn't know about installing and customising Zoho CRM to fit your business."
First-time CRM implementation Zoho CRM with bespoke customisation
"I can highly recommend Axithorn and James for assisting with all things Zoho One. He is very knowledgeable, and provides us with confidence when using Zoho One. We use a host of Zoho One products, which James has implemented for us (CRM, Analytics, SalesIQ, Campaigns etc.). At first Zoho is rather overwhelming, but James broke things down for us very clearly, so that we can maximise Zoho's potential for our needs. He liaises with our developers and digital marketing teams to execute on anything we need, and is available when we have questions that pop up. Also, James is very friendly and responsive."
Zoho One rollout CRM, Analytics, SalesIQ & Campaigns
"I worked with James on the set-up and configuration of Zoho for a whole new department within our business and was impressed by his knowledge of the system and ability to apply it to our requirements. James is a friendly, outgoing consultant and is always willing to assist, sometimes above and beyond what would be expected. I was able to rely on James to perform all requested work and be content that it was performed to a high quality. I would happily work with James again on any project."
Departmental rollout New-department Zoho configuration
"James has been an essential resource in the creation of our Zoho CRM Plus dashboards and we are very grateful for his support and service. He maintained professionalism throughout and was always quick to respond. I would highly recommend Axithorn for your business needs in this area. Fantastic from the start."
Reporting & dashboards Zoho CRM Plus
"An exemplary calm, knowledgeable and resourceful Zoho partner. In times of uncertainty and strain under COVID-19, James was and continues to be an outstanding resource. As a small business owner, I would highly recommend working with James. His exceptional resilience as a person and skill as a programmer and partner for Zoho are impressive. A great asset to any team."
Small business owner Ongoing Zoho partnership
"James is very knowledgeable and willing to help get things done. Zoho One is a great product but for a solopreneur it can be overwhelming to start with. He set it up nicely and now I can manage the most part. If I have questions, he answers and solves them easily and I can continue from there. I contacted a couple of other Zoho partners, and they were going to charge me an incredible amount of money because they didn't know Zoho One well enough. James did it in a couple of hours, which tells me his high level of expertise. My business wouldn't have survived in this pandemic without him. I highly and strongly recommend him."
Sole trader Zoho One set-up and support

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