What our clients say about us

"We've been working with James at Axithorn for the past two years, supporting our move from an Excel/Word-based CRM into Zoho in 2023. Since then, the system has grown significantly to cover projects, sprints, contracts, and backlog management, with more planned in the pipeline. James has been outstanding throughout - highly thorough, reliable, and focused on getting things done properly and on time. Zoho now runs our business end to end, and that's a direct result of James's expertise and delivery."

"From day one, James has gone above and beyond to deliver bespoke CRM builds that genuinely work for our industry, rather than a one-size-fits-all solution. What really sets James apart is the balance he strikes between speed of execution and quality - things move quickly, but never at the expense of doing it properly. We have complete trust in James with our data and our CRM, and wouldn't look anywhere else."

"Working with James and Axithorn has been an outstanding experience. From the very start, James demonstrated exceptional knowledge of Zoho and a genuine commitment to understanding our business needs. He delivered tailored solutions that fit perfectly, making the transition seamless and stress-free. Thanks to James, we implemented and started using Zoho in a really short period of time."

"From the start of getting on board with Zoho and building bespoke processes for us, James has been amazing. He responds very quickly and has pretty much made something that fits exactly what we need. I would highly recommend Axithorn, James and Zoho for anyone looking for a CRM platform."

"James' expertise and commitment have consistently surpassed our expectations during our on-going project. His knowledge has greatly enhanced our operational efficiency. He is able to be hugely flexible to provide us with the solutions we need, which are always bespoke!"

"James and Axithorn have been instrumental in the implementation of our business systems over the past few years. They work closely with us to understand our specific needs and their range of industry experience is impressive. Migrating to Zoho was a breeze and we couldn't have had a better experience."

"This is my second project with James, and he has proven to be as rock solid as he was on the first. He is extremely knowledgeable on Zoho and hugely flexible in working with my team to implement a complex migration from Salesforce across multiple departments and to a tight deadline. I'm extremely happy with the results to date."

"We have used James from Axithorn for about 4 years, he has always been invaluable in supporting us with our implementation of Zoho CRM, and our subsequent adoption of several other Zoho One modules. James is unquestionably a Zoho Subject Matter Expert, and can always be relied upon to ensure Zoho works as efficiently as possible for our business."

"From start to finish, James demonstrated exceptional professionalism, expertise, and dedication to ensuring the implementation was as seamless as possible and tailored to our requirements. His in-depth knowledge of Zoho One and its various applications helped us streamline our existing operations as well as provide us new sales and marketing opportunities."

"I worked with James on the set-up and configuration of Zoho for a whole new department within our business and was impressed by his knowledge of the system and ability to apply it to our requirements. I was able to rely on James to perform all requested work and be content that it was performed to a high quality."

"James at Axithorn was recommended to us by one of our sister companies. Initially we had a project to migrate to Zoho Desk. From product configuration to data conversion we were really pleased with the service. We have since used his services to move to CRM and Projects."

"James has enabled us to have a successful and efficient implementation of Zoho within our organisation. We were able to streamline our multiple bespoke systems into one single integration solution of Zoho Books, CRM, Desk, Projects and Analytics."

"James has been an essential resource in the creation of our Zoho CRM Plus dashboards and we are very grateful for his support and service. He maintained professionalism throughout and was always quick to respond. Fantastic from the start."

"James has been a godsend for us. From implementing CRM, including the seamless migration of data, to advising and assisting with other Zoho modules as we discover them, he's a very reliable, knowledgeable, pragmatic and likeable consultant to deal with."

"We selected James at Axithorn as our installation partner for Zoho and he's been a delight to work with. It was our first dedicated CRM system and we had a number of customisation requests which most other CRM providers weren't able to work with. However, James has worked hard to produce the results we're looking for."

"We aligned with Axithorn in early 2021 as they were the standout Zoho Partner for our project criteria. Axithorn have since totally restructured the way our business operates; James is a total expert in his field, and has the rare skill of understanding the way our business runs, almost as though he is part of our team."

"I can highly recommend Axithorn and James for assisting with all things Zoho One. We use a host of Zoho One products, which James has implemented for us (CRM, Analytics, SalesIQ, Campaigns etc.). At first Zoho is rather overwhelming, but James broke things down for us very clearly, so that we can maximise Zoho's potential for our needs."

"An exemplary calm, knowledgeable and resourceful Zoho partner. In times of uncertainty and strain under COVID-19, James was and continues to be an outstanding resource. As a small business owner, I would highly recommend working with James. His exceptional resilience as a person and skill as a programmer and partner for Zoho are impressive."

"James is very knowledgeable and willing to help get things done. Zoho One is a great product but for a solopreneur it can be overwhelming to start with. He set it up nicely and now I can manage the most part. My business wouldn't have survived in this pandemic without him. I highly and strongly recommend him."

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