Run the whole operation — and stay compliant — from one system
AxiWaste connects sales, dispatch, route planning, your drivers and your Waste Transfer Notes into a single native Zoho platform — so every collection your business makes is scheduled, costed and reported without anyone re-typing a thing.
Now onboarding design-partner operators ahead of the DEFRA reporting deadline.
1 October 2026: Digital Waste Tracking becomes mandatory
Across England, Wales and Northern Ireland — Scotland follows from January 2027. Every waste receipt will need an EWC code, a weighed tonnage, and a submission to DEFRA's Receipt of Waste API.
Paper WTNs and disconnected spreadsheets don't survive contact with a regulator
Duty of care, held together with hope
Carrier licences checked once at onboarding and never again. EWC codes guessed by whoever's filling in the note. No evidence trail if the Environment Agency ever asks.
The same job, typed three times
A booking taken by phone, re-keyed into a routing spreadsheet, then re-keyed again into the accounts package. Every re-key is a place for a job — or a charge — to go missing.
Routes planned on local knowledge
No system knows a tip closes at 3pm, that a vehicle's tail lift is booked out, or that a container's already been dropped at that site. So routes get planned the way they always have — by memory.
One operational record, from the enquiry to the tip
Six connected stages, built as one system rather than six separate tools stitched together after the fact.
01 · Sales & CRM
Leads, quotes and account management live in Zoho CRM itself — so a signed contract turns straight into a live recurring collection schedule, with no export, no re-keying, no gap between sales and ops.
02 · Dispatch & scheduling
Drag-and-drop allocation of jobs to vehicles and drivers, recurring commercial schedules that generate themselves, and same-day changes that don't require a phone tree to resolve.
03 · Route intelligence
Automated route optimisation per vehicle against weight limits, container type, tip-site opening hours and collection windows — and, uniquely, against each disposal site's gate fee, so the optimiser picks the cheapest legal tip, not just the nearest one.
04 · Driver app
Offline-capable navigation, one-tap job confirmation, photo evidence at every lift, and structured exception reporting when a pickup fails — so the office knows why before the driver's even left the site.
05 · Compliance engine
A digital Waste Transfer Note generated on completion, an EWC code assigned to every waste stream, and a submission queued to DEFRA's Digital Waste Tracking Service.
06 · Invoicing & analytics
Invoices raised automatically into Books, Xero or Sage the moment a job completes; live dashboards on job profitability, route efficiency and compliance status — not a report you wait for at month-end.
Inside the AxiWaste operations platform
Real screens from the platform: the dispatch console your office runs from, the weighbridge and financial reporting behind every load, and the live map your customers and drivers see in real time.
Dispatch console — every driver, every route and every job on one live board. Optimise routes in one click, and see failed pickups the moment they happen.
Weighbridge & daily report — every ticket in and out, reconciled against ex-VAT and inc-VAT revenue in real time, so today's numbers and this month's trend are always one click away — no waiting for month-end.
Live route map — GPS-tracked progress stop by stop, with live ETA, completed/pending status per drop, and an automatic feed back into the compliance engine as each job closes out.
How one collection becomes one compliant, auditable record
This is the part every other system bolts on afterwards. In AxiWaste, it's the reason the rest of the platform exists.
Step 1 · Lift confirmed
Driver confirms the collection in the app; weight is captured from a weighbridge ticket, a container-size default, or logged manually.
Step 2 · Waste classified
The correct EWC (European Waste Catalogue) code is assigned per waste stream from your own catalogue, with hazardous streams flagged automatically.
Step 3 · WTN generated & signed
A digital Waste Transfer Note is rendered, carrier and disposal-site details attached, and signed electronically by driver and site.
Step 4 · Submitted to DEFRA
EWC lines and weighed tonnage are queued to DEFRA's Receipt of Waste API — the system of record behind the Digital Waste Tracking mandate — with automatic retry if the service is briefly unavailable.
Step 5 · Duty of care, checked nightly
Every carrier and broker licence on the job is checked against the Environment Agency's public register overnight — so an expired licence is flagged before it becomes your liability, not after.
Key terms
Duty of care
Your legal obligation to verify that anyone you hand waste to is licensed to take it — checked automatically, every night, not once at onboarding.
EWC code
The European Waste Catalogue code that classifies a waste stream — assigned per line, not guessed once per job.
Consignment note
The hazardous-waste equivalent of a WTN — same engine, additional declarations, same audit trail.
Everything that happens between the kerb and the tip
Jobs & recurring collections
One-off and standing collections in the same record — weekly, fortnightly or custom cycles that generate their own job sheet, and cancel cleanly when a contract ends.
Containers & asset tracking
Skips, bins and compactors tracked by type, size and current site — so you know exactly what's out, where, and on what hire term.
Weighbridge tickets
Photograph the ticket, get the gross, tare and net weight extracted straight into the job — no more transposing figures from a slip of paper.
Disposal sites & gate fees
Permit numbers, opening hours, accepted EWC codes and gate fees held per site — feeding straight into route optimisation, not left in someone's notebook.
Depots & fleet
Vehicles held with weight capacity, tail-lift capability, and MOT/tacho dates — matched automatically against a job's skills requirement before it's ever assigned.
Failed pickups, handled properly
A structured reason code, a photo, and — where the reason allows — an automatic same-day rebook, instead of a note that gets forgotten by lunchtime.
One operational engine, from SMB yards to enterprise and public-sector fleets
The same routing, compliance and reporting engine runs a five-vehicle SMB yard, a two-hundred-vehicle regional enterprise fleet, or a local-authority contract — the difference is depots and users, not software.
Independent & specialist operators
Commercial & industrial collection
Trade waste, dry mixed recycling, food waste and general commercial rounds — the recurring-schedule backbone most independent collectors are built on.
Skip hire & asset-led operators
Container tracking, on-road permit awareness and tip-run economics for operators whose stock is on other people's driveways more than it's in the yard.
Holiday parks & seasonal sites
Occupancy-linked scheduling for the sharpest seasonal peak in the sector — built around bin-store access notes and What3Words locations, not street addresses.
Enterprise & public sector
National & multi-depot operators
Multiple depots, shared vehicle and driver pools, and consolidated reporting across regions — one platform instance per organisation, not a spreadsheet per depot.
Local authorities & municipal contracts
Kerbside rounds, HWRC-linked duty-of-care records and trade-waste WTNs on the same engine that runs your commercial contracts — built to sit alongside your statutory reporting, not duplicate it.
Most systems cover half the operation. AxiWaste was built to cover all of it.
| Capability | AxiWaste | Waste Logics | BigChange | AMCS | PaperRoute |
|---|---|---|---|---|---|
| Native CRM & quoting | ✓ | Bolted on | — | ✓ | — |
| Route optimisation w/ tip & gate-fee cost | ✓ | Partial | — | ✓ | — |
| Offline driver app | ✓ | Limited | Limited | ✓ | — |
| Native WTN & EWC coding | ✓ | — | Adapted | ✓ | ✓ |
| DEFRA Digital Waste Tracking submission | ✓ | — | — | Enterprise-only | ✓ |
| Duty-of-care licence auto-verification | ✓ | — | — | — | — |
| Skip / container asset tracking | ✓ | — | — | ✓ | — |
| Invoicing into Books / Xero / Sage | ✓ | Bolted on | Bolted on | ✓ | — |
| Scales from SMB fleets to enterprise & LA contracts | ✓ | SMB-focused | SMB-focused | Enterprise-only | SMB-focused |
Based on published capabilities and our own market research as of July 2026. Ask us for the full comparison.
A plan built around your fleet
Office and driver roles are priced separately, so an SMB running a five-vehicle yard and an enterprise or local-authority running a two-hundred-vehicle regional fleet both pay for exactly what they use. Contact us for a tailored quote.
Starter
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- Booking, jobs & recurring schedules
- Digital WTN & EWC compliance
- DEFRA submission
- Books invoicing
Growth
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- Everything in Starter
- Dispatch console & route optimisation
- Offline driver app
- Customer portal & live tracking
Premium
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- Everything in Growth
- Skip & asset tracking module
- Multi-depot & national fleet consolidation
- Xero / Sage connectors
- Local authority & enterprise onboarding
Zoho architecture
Built on Zoho's own application architecture and infrastructure
EU data centre
UK/GDPR-aligned data residency
Books · Xero · Sage
Connects straight into your existing finance stack
Axithorn has been approved as an official software provider by Defra — see the listing on Defra's "Report receipt of waste: choose a software provider" page.
Questions we hear most from waste operators
Has Axithorn been approved as an official Defra software provider?
Yes. Axithorn, the company behind AxiWaste, has been approved as an official software provider by Defra, and appears on Defra's "Report receipt of waste: choose a software provider" page.
When does Digital Waste Tracking become mandatory in the UK?
Digital Waste Tracking becomes mandatory across England, Wales and Northern Ireland on 1 October 2026, and in Scotland from January 2027. Every waste receipt will need an EWC code, a weighed tonnage, and a submission to DEFRA's Receipt of Waste API.
What is an EWC code?
The European Waste Catalogue code that classifies a waste stream. AxiWaste assigns the correct EWC code per waste stream from your own catalogue, with hazardous streams flagged automatically, rather than it being guessed once per job.
Does AxiWaste check carrier and broker licences?
Yes. Every carrier and broker licence on a job is checked against the Environment Agency's public register overnight, so an expired licence is flagged before it becomes a liability, not after.
Get compliant before October 2026 — not after the enforcement letter
We're onboarding a small number of UK waste operators ahead of general availability. Bring your fleet, your customers and your paperwork — we'll show you what it looks like the other side.